SewingInCZ
Beautiful handmade items from the middle of Europe.
Ústí nad Labem, Czechia
Shop policies
Last updated on
September 4, 2016
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Thank you for visiting my shop, all of my items are 100% handmade with the best materials I can find. Please message me if you have any questions or to request a custom item.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 2 days of purchase
Payment
Paypal is the only method of payment available to my shoppers, hopefully direct checkout will be extended to Czech Republic soon! Bear in mind, you may pay with a credit card, or your bank account with Paypal.
My prices are posted in my local currency, the Czech Koruna. As the market changes my prices will fluctuate.
Cancellations for instock items: Cancellations are accepted as long as your item has not been shipped. Please keep in mind, items are generally shipped within 1 day, as our post office is open 7 days a week and I generally pack an order, and head out right away.
Payment for custom items: 50% is due once you have settled on material choice and design. The remaining 50% plus shipping will be collected prior to shipping your item(s)
If, for some reason you need to cancel your custom order, you may do so within 24 hours (including weekend days) unless I have already started working on your item. Cancellations will result in a full refund of any monies paid.
I am not VAT registered therefore your purchase will not include any taxes.
My prices are posted in my local currency, the Czech Koruna. As the market changes my prices will fluctuate.
Cancellations for instock items: Cancellations are accepted as long as your item has not been shipped. Please keep in mind, items are generally shipped within 1 day, as our post office is open 7 days a week and I generally pack an order, and head out right away.
Payment for custom items: 50% is due once you have settled on material choice and design. The remaining 50% plus shipping will be collected prior to shipping your item(s)
If, for some reason you need to cancel your custom order, you may do so within 24 hours (including weekend days) unless I have already started working on your item. Cancellations will result in a full refund of any monies paid.
I am not VAT registered therefore your purchase will not include any taxes.
Shipping
Please note changes to processing times. All items will ship within 1-2 weeks. Most items will ship within a week, however - due to my schedule, I may need extra time to get your items out
Most of my items are well packed in recycled plastic shipping wrap. This is a thin, light black plastic wrap (think, food wrap) that with the addition of packing tape make for a waterproof and very protective layer around your items. This also helps cut down on postage costs. If you would prefer a box, please let me know. (boxes make increase shipping costs up to 40%)
I ship to the paypal address only, please make sure your paypal address is correct before purchasing.
I ship with Czech Post's priority international air mail, all orders over $15/£10 will be issued a tracking number. Please note, items sent with tracking may require you to sign for them.
Shipments within Czech Republic take 1-2 business days
To Europe and Middle East - 3-15 business days
To the US and Canada 6-25 business days
To Australia, Asia, Africa and everywhere else 12-35 business days
Please keep in mind that these figures are just from my experience with shipping to these places, it could take longer, so please be patient. If you feel your package has gone astray (exceeding times listed above) please contact me.
Items requiring CN22 (or any other customs declaration forms) will be marked as merchandise and the total amount paid, not including shipping charges, will be notated. In the event HST, VAT, Tax, Custom Fees or any other fees collected by your country are due at time of delivery they are the sole responsibility of the recipient and will not be covered or reimbursed by SewinginCz or any of its employees. Failure to pick up your item may result in them being returned to me. Refunds will be given on merchandise only and merchandise refunds are not extended to custom orders or custom prepared items.
Most of my items are well packed in recycled plastic shipping wrap. This is a thin, light black plastic wrap (think, food wrap) that with the addition of packing tape make for a waterproof and very protective layer around your items. This also helps cut down on postage costs. If you would prefer a box, please let me know. (boxes make increase shipping costs up to 40%)
I ship to the paypal address only, please make sure your paypal address is correct before purchasing.
I ship with Czech Post's priority international air mail, all orders over $15/£10 will be issued a tracking number. Please note, items sent with tracking may require you to sign for them.
Shipments within Czech Republic take 1-2 business days
To Europe and Middle East - 3-15 business days
To the US and Canada 6-25 business days
To Australia, Asia, Africa and everywhere else 12-35 business days
Please keep in mind that these figures are just from my experience with shipping to these places, it could take longer, so please be patient. If you feel your package has gone astray (exceeding times listed above) please contact me.
Items requiring CN22 (or any other customs declaration forms) will be marked as merchandise and the total amount paid, not including shipping charges, will be notated. In the event HST, VAT, Tax, Custom Fees or any other fees collected by your country are due at time of delivery they are the sole responsibility of the recipient and will not be covered or reimbursed by SewinginCz or any of its employees. Failure to pick up your item may result in them being returned to me. Refunds will be given on merchandise only and merchandise refunds are not extended to custom orders or custom prepared items.
Additional policies and FAQs
Some items are available for wholesale, all wholesale arrangements require a non-refundable 50% down payment for materials and labor.
The remaining 50% plus all applicable shipping and handling fees will be invoiced once the items have been completed.
The remaining 50% plus all applicable shipping and handling fees will be invoiced once the items have been completed.
Privacy
1. Data protection principles
Sewing in Czech Republic is committed to processing data in accordance with its responsibilities under the GDPR.
Article 5 of the GDPR requires that personal data shall be:
a. processed lawfully, fairly and in a transparent manner in relation to individuals;
b. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
c. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
e. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
f. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”
2. General provisions
a. This policy applies to all personal data processed by Sewing in Czech Republic.
b. The Responsible Person shall take responsibility for Sewing in Czech Republic's ongoing compliance with this policy.
c. This policy shall be reviewed at least annually.
d. Sewing in Czech Republic may register with the Information Commissioner’s Office as an organisation that processes personal data.
3. Lawful, fair and transparent processing
a. To ensure its processing of data is lawful, fair and transparent, Sewing in Czech Republic shall maintain a Register of Systems.
b. The Register of Systems shall be reviewed at least annually for tax purposes only.
c. Individuals have the right to access their personal data and any such requests made to Sewing in Czech Republic shall be dealt with in a timely manner.
4. Lawful purposes
a. All data processed by the charity must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).
b. Sewing in Czech Republic shall note the appropriate lawful basis in the Register of Systems.
c. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.
d. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in Sewing in Czech Republic's systems.
5. Data minimisation
a. Sewing in Czech Republic shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
b. [Add considerations relevant to Sewing in Czech Republic's particular systems]
6. Accuracy
a. Sewing in Czech Republic shall take reasonable steps to ensure personal data is accurate.
b. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.
c. [Add considerations relevant to Sewing in Czech Republic's particular systems]
7. Archiving / removal
a. To ensure that personal data is kept for no longer than necessary, Sewing in Czech Republic shall put in place an archiving policy for each area in which personal data is processed and review this process annually.
b. The archiving policy shall consider what data should/must be retained, for how long, and why.
8. Security
a. Sewing in Czech Republic shall ensure that personal data is stored securely using modern software that is kept-up-to-date.
b. Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.
c. When personal data is deleted this should be done safely such that the data is irrecoverable.
d. Appropriate back-up and disaster recovery solutions shall be in place.
9. Breach
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Sewing in Czech Republic shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
Sewing in Czech Republic is committed to processing data in accordance with its responsibilities under the GDPR.
Article 5 of the GDPR requires that personal data shall be:
a. processed lawfully, fairly and in a transparent manner in relation to individuals;
b. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
c. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
d. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
e. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
f. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.”
2. General provisions
a. This policy applies to all personal data processed by Sewing in Czech Republic.
b. The Responsible Person shall take responsibility for Sewing in Czech Republic's ongoing compliance with this policy.
c. This policy shall be reviewed at least annually.
d. Sewing in Czech Republic may register with the Information Commissioner’s Office as an organisation that processes personal data.
3. Lawful, fair and transparent processing
a. To ensure its processing of data is lawful, fair and transparent, Sewing in Czech Republic shall maintain a Register of Systems.
b. The Register of Systems shall be reviewed at least annually for tax purposes only.
c. Individuals have the right to access their personal data and any such requests made to Sewing in Czech Republic shall be dealt with in a timely manner.
4. Lawful purposes
a. All data processed by the charity must be done on one of the following lawful bases: consent, contract, legal obligation, vital interests, public task or legitimate interests (see ICO guidance for more information).
b. Sewing in Czech Republic shall note the appropriate lawful basis in the Register of Systems.
c. Where consent is relied upon as a lawful basis for processing data, evidence of opt-in consent shall be kept with the personal data.
d. Where communications are sent to individuals based on their consent, the option for the individual to revoke their consent should be clearly available and systems should be in place to ensure such revocation is reflected accurately in Sewing in Czech Republic's systems.
5. Data minimisation
a. Sewing in Czech Republic shall ensure that personal data are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
b. [Add considerations relevant to Sewing in Czech Republic's particular systems]
6. Accuracy
a. Sewing in Czech Republic shall take reasonable steps to ensure personal data is accurate.
b. Where necessary for the lawful basis on which data is processed, steps shall be put in place to ensure that personal data is kept up to date.
c. [Add considerations relevant to Sewing in Czech Republic's particular systems]
7. Archiving / removal
a. To ensure that personal data is kept for no longer than necessary, Sewing in Czech Republic shall put in place an archiving policy for each area in which personal data is processed and review this process annually.
b. The archiving policy shall consider what data should/must be retained, for how long, and why.
8. Security
a. Sewing in Czech Republic shall ensure that personal data is stored securely using modern software that is kept-up-to-date.
b. Access to personal data shall be limited to personnel who need access and appropriate security should be in place to avoid unauthorised sharing of information.
c. When personal data is deleted this should be done safely such that the data is irrecoverable.
d. Appropriate back-up and disaster recovery solutions shall be in place.
9. Breach
In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data, Sewing in Czech Republic shall promptly assess the risk to people’s rights and freedoms and if appropriate report this breach to the ICO